formcel

formcel runs every customer on dedicated, isolated infrastructure in the region they choose, encrypts all data at rest and in transit, and builds toward formal attestation in the open. This page lists exactly what we have in place today, what is self-attested, and what is still on the roadmap.

security@formcel.com Privacy Policy Last updated 2026-09-02

Subprocessors

Third parties that process customer data on our behalf. Customers are notified 30 days before any addition.

NamePurposeDataLocation
Google Cloud Platform (Google LLC) Hosting, compute and storage for the platform and customer workloadsCustomer contentGlobal — 43 regions across the Americas, EMEA and Asia-Pacific
Amazon Web Services, Inc. Hosting, compute and storage for the platform and customer workloadsCustomer contentGlobal — regions across the Americas, EMEA and Asia-Pacific
Microsoft Azure (Microsoft Corporation) Hosting, compute and storage for the platform and customer workloadsCustomer contentUnited States
Oracle Cloud Infrastructure (Oracle America, Inc.) Hosting, compute and storage for the platform and customer workloadsCustomer contentUnited States
Stripe, Inc. (planned) Payment processing, billing and invoicingBilling details; card data submitted directly to the processorUnited States
Adyen N.V. (planned) Payment processingBilling details; card data submitted directly to the processorNetherlands / European Union
Amazon Web Services, Inc. (Amazon SES) Backup delivery of account, billing and support emailEmail address, message contentUnited States
Cloudflare, Inc. DNS servicesDNS queries, IP addressesUnited States — global network
OpenAI, L.L.C. AI model provider for AI-assisted featuresPrompts and content submitted to AI featuresUnited States
Anthropic, PBC (Claude) AI model provider for AI-assisted featuresPrompts and content submitted to AI featuresUnited States
Google LLC (Gemini) AI model provider for AI-assisted featuresPrompts and content submitted to AI featuresUnited States

We do not currently process payments. The payment processors marked planned will be engaged when paid accounts open; card data is submitted directly to them and we never receive complete card numbers.

Support is handled in house by our own staff; no third-party support vendor has access to customer data. Account, billing and support email is sent from our own mail infrastructure, with Amazon SES available as a backup delivery route.

Last change 2026-09-02

Contact

Security
Vulnerability reports and security questionnaires. security@formcel.com
Privacy
Data subject requests, DPAs and privacy inquiries. Answered within 30 days. privacy@formcel.com

We accept responsible disclosure. Report in good faith, give us reasonable time to fix, and we will not pursue legal action.